FAQ
Frequently Asked Questions
Everything you need to know before booking your first swimming lesson. If you cannot find the answer, we are happy to help.
Before You Start
Who is AZULSU for?
AZULSU is for beginners, nervous swimmers, children, women, and anyone seeking calm technical guidance.
Do I need previous experience?
No. Many swimmers begin with no experience, and coaching meets them at that first step.
What should I bring to my first lesson?
Each swimmer should bring their own goggles and swim cap and wear suitable swimwear for every session.
Lessons
How long is a private coaching session?
Private coaching sessions are 45 minutes long.
Can I stay after my session?
At Al Saha, swimmers may stay for up to 30 minutes after their session to practise what they have learned. If you would like to spend the rest of the day at the facility, please enquire at the Al Saha reception.
Booking & Cancellation
How do I book?
Use the booking portal to choose an available date and time, or contact us on WhatsApp if you need guidance.
What is the cancellation policy?
Use the secure link in your booking confirmation to cancel. Please cancel at least 12 hours before the session whenever possible so the time can be offered to another swimmer. Cancellations made less than 12 hours before the session are recorded as late. Individual sessions are paid for in person, and there is currently no cancellation fee. If you cannot use the link, contact us on WhatsApp.